E-commerce

Amazon unveiled its newest warehouse in North Carolina, a 620,000-square-foot facility that will provide 1,000 new jobs to the area.

A new Microsoft report on last-mile delivery reveals that speed and cost are the two most important factors, as customer satisfaction takes a backseat,

UPS will invest $9 billion in automation, targeting efficiency and savings, while closing 200 U.S. facilities.

Fashion retailer Shein says it plans to make its supply chain infrastructure and technology available to other brands.

Cart.com launched its new platform, Constellation AI, designed to optimize sales, inventory management, and forecasting.

The IATA predicts a significant increase in air parcels over the next three years, the result of a surge in e-commerce sales.

Temu has shifted its focus to U.S. warehouses, promising faster deliveries and a challenge to Amazon.

GEODIS launches multi-carrier parcel solution, streamlining e-commerce fulfillment with advanced software for businesses.

Supply chain’s growing importance in the customer journey has companies looking at the once-behind-the-scenes processes in a new light.

A new survey found that 87% of B2B leaders say a supply chain management system is the most important solution to offering a frictionless digital purchasing journey to customers.

A rise in retail theft has put added pressure on supply chains as retailers seek new ways to combat crime.

Amazon Business’ State of Procurement survey found that 85% of businesses plan to either increase, or maintain their procurement budgets in 2024.

Diversification and transparent pricing are among the tips AxleHire CEO Raj Ramanan suggests e-commerce shippers follow this holiday shipping season.

While free shipping and returns are kings in the e-commerce world, a new Ryder study finds that the customer journey is growing in importance.

According to a recent analysis by the New York Times, inflation is down from its painful peak “but remains uncomfortably rapid.” With rising supply chain and operating costs—plus evolving consumer demands—commerce businesses feel the pressure to adapt. How can you survive and thrive? In this blog post, we’ll explore the impact of inflation on digital commerce. We’ll also discuss a top strategy to help you push through the challenge and come out on top.

Top-of-mind CPG concerns around e-commerce packaging are addressed, including package design, sustainability, specialized packaging equipment, and Amazon’s packaging requirements.

There are many distribution models out there. And you shouldn’t stick to just one. You likely will need to employ a mix of these strategies to maximize both profits and consumer satisfaction. Remember, what works in one region, brand or channel may not work in another, and your current strategy is likely to shift in the future. You need to be agile. But all of these distribution models have one thing in common: you need the right tech stack...

As companies invest in new automation and tools to mitigate labor challenges and make warehouses more efficient, single point integrations can prolong onboarding time and slow growth. Integrating all components to yield the anticipated value is difficult andtime-consuming. Download this paper to learn more about multiagent orchestration.

Fulfillment services have largely been the domain of 3PLs, and needless to say, not all 3PLs are created equal when it comes to eCommerce expertise and omnichannel efficiency, and given the central role a fulfillment partner plays in the customer's journey and overall satisfaction, retailers cannot afford to choose a 3PL that lacks the means to meet their clients' expectations.

Organizations must ensure they have the right foundation in place – one that brings together the right technologies, platforms, and data to sail smoothly through peak periods.