Clariant, a sustainability-focused specialty chemical company, has partnered with FourKites to improve the tracking and management of its ocean shipments. The FourKites platform will provide Clariant with comprehensive visibility into its ocean shipments through a unified, connected system. The platform provides critical alerts and updates, helping Clariant to mitigate disruptions, reduce manual efforts, and enhance customer satisfaction.
“FourKites was the preferred solution that could help us gain real-time visibility on our ocean shipments and service enhancement for customers,” said Yannick Jehli, Clariant's Head of Global Logistics Solutions Services. “The highly accurate ETAs enable us to automatically give all our global stakeholders the tracking data they need, exactly when they need it, without the hassle of multiple systems and inefficient manual tracking.”
Headquartered in Switzerland, Clariant is a global leader in specialty chemicals. The company is committed to sustainability and aims to make a meaningful impact by working closely with its customers. With the implementation of FourKites, Clariant expects to track all ocean shipments globally.
“The Clariant team told us they wanted to move from a reactive to a dynamic and proactive approach in predicting and preventing disruption of their shipments,” said Marc Boileau, Managing Director EMEA & APAC at FourKites. “As a result, the company will save valuable time and resources, and reduce overhead costs in the process.”
Jehli also discussed the importance of performance tracking: “The KPIs and analytics from FourKites will play a crucial role in managing our global supply chain. Being able to track things like OTIF metrics and carrier performance will help us quickly spot areas of improvement and thus drive up customer service and efficiency throughout our global operations.”