A lot used to change when an organization implemented a TMS for the first time: Culture, business processes, software, integrations, and perhaps organizational structure were all affected. In the past, software was designed according to industry best practices and companies were expected to conform accordingly. Thankfully, those days are gone and so are the disruptive impacts on the business.
Transportation management system (TMS) implementations have traditionally been complex and long; many fail to ever go live, while others don’t obtain their promised ROI or reach their pre-project goals.
They were typically designed from a top-down, global multi-national fulfilment or bottom-up shipment-centric solution. The TMS of the past would quickly become obsolete if it weren’t properly maintained or updated, and skill sets were lost as personnel left a company or retired. These traditional systems – along with all of their complexity – are still out on the market trying to meet today’s demands.
And it’s not working.
A 21st century TMS is a new generation of technology with a different approach from the clunky software of years past. In this white paper, we’ll take a look at what makes today’s TMS so different and what you should look for to ensure your organization is getting a modern, flexible solution.